Effective Date: January 1, 2025
At One Source Home Services, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, onesourcehome.ca, or use our services. By accessing our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide and improve our services effectively. The types of data we collect include:
- Personal Information:
- Name, email address, phone number, and address when you submit a contact form or service request.
- Technical Information:
- IP address, browser type, and usage data collected automatically through cookies and analytics tools.
How We Use Your Information
We use the information collected for:
- Service Delivery: To respond to inquiries, schedule services, and provide support.
- Marketing: To send updates, promotions, and relevant offers (you may opt out at any time).
- Improvement: To analyze user behavior and improve website functionality.
- Legal Compliance: To comply with applicable laws and regulations.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and enhance website performance.
- Analyze website traffic and user behavior.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
Data Sharing and Disclosure
Your data is handled with the utmost care and shared only when necessary:
- Service Providers: Trusted third parties who assist with website hosting, analytics, or marketing.
- Legal Obligations: In response to lawful requests, such as court orders or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
Data Security
We implement strict measures to protect your data, including encryption, secure servers, and access control. While no method is 100% secure, we continually improve our practices to safeguard your information.
Your Rights
You have full control over your personal data. You can:
- Access: Request a copy of your personal information.
- Correct: Update inaccurate or incomplete information.
- Delete: Request the removal of your data from our systems.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing your data.
Children’s Privacy
Our website is not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Revisions will be posted on this page, and the “Effective Date” will be updated.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: csr@onesourcehome.ca
- Phone: 705-690-3239
- Address: 2121 Lasalle Blvd, Sudbury, ON P3A 2A3
Thank you for trusting One Source Home Services with your information.